Refund Policy & Cancellation Policy
We have a transparent 30 days Refund Policy and offer you unconditional money back Guarantee if we are unable to fulfill your requirements or you are not satisfied with our service. If there are one or more resolved issues, the fee for the subscribed payment will not be refundable. At its sole discretion SmartTech LLC may offer partial refund on a case to case basis. For incident based plan – SmartTech LLC will refund 100% in case we are not able to solve your issue within 48 hours from time you’d given us.
Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.